Question 1

What is Magic?

Accepted Answer

Magic is an AI-powered platform that helps you create stunning videos with 3D and special effects. Simply upload your content, choose a template, and watch as we transform it into a professional-looking video in minutes.

Question 2

What kind of videos can I create with Magic?

Accepted Answer

You can create a variety of videos with cool VFX effects - from floating 3D text to magical transformations. We have templates for image, video, 3D and text inputs, perfect for social media content, business promotions, or personal projects.

Question 3

Do I need any video editing experience?

Accepted Answer

Not at all! We've designed Magic to be super easy to use. Just pick a template you like, upload your content, and we'll do all the technical work for you. No editing skills are required.

Question 4

If I create something on Magic, do I own it?

Accepted Answer

If you're on a Starter or Pro account, yes, you own the intellectual property rights to everything you create. For Freemium accounts, ownership stays with Magic.

Question 5

How do I start creating my first video?

Accepted Answer

It's super simple! Choose the template you like to start with, upload your image, video, 3D asset or enter text (depending on the template type), and click "Create". Your video will be ready in just a few minutes.

Question 6

How long does it take to create a video?

Accepted Answer

Most videos take just a few minutes to generate. The exact time depends on the template, but you'll see an estimated completion time when you start creating.

Question 7

What's the video quality like?

Accepted Answer

Free plan users get 480p resolution, while Starter and Pro users enjoy Full HD quality. Paid users also get their videos without watermarks.

Question 8

What should I do if I have technical problems?

Accepted Answer

For any technical issues, just email us at support@omagic.ai. Our support team is here to help!

Question 9

How quickly will I get a response?

Accepted Answer

We aim to respond within 24-48 hours. Pro users get priority support with faster response times.

Question 10

How can I delete my Magic profile?

Accepted Answer

You can easily find it in your Profile section or email us at support@omagic.ai if you really want to delete your account. Please note that if you have an active subscription, your subscription will be invalidated, and no refund will be provided.

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